Privacy Policy

We collect information that you provide directly to us, information generated through your use of the Services, and limited technical information necessary to operate and secure the Services.

Account Information

When you create or use a Fyrefit account, we may collect information such as:

• Name
• Email address
• Account identifiers
• Residential property or community affiliation
• Account role or access level
• Other information necessary to provide access to your Fyrefit experience

Authentication may be provided through a third-party authentication provider. Fyrefit does not store your complete authentication credentials in plain text.

Residential Community Information

Because Fyrefit partners with residential properties, we may associate your account with a participating property or residential community in order to provide the services, classes, content, and experiences available at that property.

Fitness and Activity Information

When you interact with fitness or wellness features, we may collect information such as:

• Classes viewed, reserved, attended, or completed
• Workouts or programs viewed or completed
• Participation history
• Points, rewards, achievements, or similar engagement information
• Preferences and interactions with fitness or wellness content

This information is used to operate Fyrefit features, track participation, personalize your experience, and improve our services.

Unless expressly stated within the Services, Fyrefit does not provide medical care, medical diagnosis, or individualized medical treatment.

Communications and Support Information

If you contact us for assistance, submit feedback, or otherwise communicate with Fyrefit, we may collect your name, email address, the content of your communication, and other information you choose to provide.

Device and Technical Information

When you access the Services, we and our service providers may automatically receive limited technical information, including:

• Device type
• Operating system
• Browser type
• IP address
• Application version
• Log and diagnostic information
• Crash and performance information
• Dates and times of access
• General interaction information

We use this information to maintain the Services, troubleshoot problems, prevent fraud or misuse, improve performance, and understand how our Services are used.

Payment Information

Certain Fyrefit services may involve payments by residential properties, business partners, or other customers.

Payment transactions may be processed by third-party payment processors such as Stripe. Fyrefit does not store complete credit or debit card numbers handled by our payment processor.

We may use the information we collect to:

• Create, maintain, and authenticate accounts
• Determine access to participating residential communities
• Provide fitness, wellness, class, and program features
• Manage class participation and related services
• Track points, rewards, participation, or achievements
• Personalize and improve the user experience
• Communicate with users about their accounts or the Services
• Respond to support requests and feedback
• Maintain the security and integrity of the Services
• Detect and prevent fraud, abuse, security incidents, and technical problems
• Analyze performance and improve Fyrefit products and services
• Fulfill contractual obligations to participating residential properties and business partners
• Comply with applicable laws and legal obligations
• Protect the rights, safety, and property of Fyrefit, our users, and others

We do not sell your personal information.

We may share information in the following circumstances.

Service Providers

We use third-party companies to help operate our Services, including providers of services such as:

• Authentication
• Cloud hosting and infrastructure
• Content delivery
• Payment processing
• Email and communications
• Application monitoring and technical support
• Data storage and security

These providers may process information on our behalf only as necessary to provide their services to Fyrefit.

Our technology and service providers may include companies such as Clerk, Stripe, Cloudflare, Vercel, and other infrastructure or technology providers used to operate the Services.

Participating Residential Properties

If your Fyrefit access is provided through a participating residential property, we may share limited information with that property where reasonably necessary to administer the wellness program, verify eligibility, understand program participation, or fulfill our obligations to the property.

We do not provide residential properties with unnecessary personal information about your use of the Services.

Legal and Safety Purposes

We may disclose information if we reasonably believe disclosure is necessary to:

• Comply with applicable law, regulation, legal process, or governmental request
• Protect the rights or property of Fyrefit
• Investigate fraud, security issues, or misuse of the Services
• Protect the safety of our users or others

Business Transactions

If Fyrefit is involved in a merger, acquisition, financing, reorganization, sale of assets, or similar business transaction, information may be transferred as part of that transaction, subject to applicable law.

Fyrefit does not sell personal information for advertising purposes.

We do not use information collected through the Fyrefit mobile application to track users across applications or websites owned by other companies for targeted advertising.

If our advertising or analytics practices materially change, we will update this Privacy Policy and provide any notices or permissions required by applicable law or platform rules.

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including to provide the Services, maintain appropriate business and security records, comply with legal obligations, resolve disputes, and enforce agreements.

Retention periods may vary depending on the type of information and the reason it was collected.

When information is no longer reasonably necessary, we may delete or anonymize it, subject to legal, security, fraud-prevention, backup, and recordkeeping requirements.

Depending on where you live, you may have rights concerning your personal information.

These may include the right to:

• Request access to personal information we maintain about you
• Request correction of inaccurate personal information
• Request deletion of your personal information
• Obtain information about how your personal information is used
• Withdraw certain permissions where applicable

You may contact us at support@fyrefitwellnessclub.com to exercise a privacy right or ask a question regarding your information.

We may need to verify your identity before completing certain requests.

Users may request deletion of their Fyrefit account and associated personal information through the account deletion functionality provided by Fyrefit or by contacting:

support@fyrefitwellnessclub.com

Following a valid deletion request, we will delete or de-identify information associated with the account unless retention is reasonably necessary for legal, security, fraud-prevention, contractual, or legitimate business purposes.

Certain information may remain temporarily within encrypted backups until those backups are routinely overwritten.

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no electronic transmission, storage system, or online service can be guaranteed to be completely secure.

Users are responsible for maintaining the confidentiality of their account credentials and should contact us if they believe their account has been compromised.

Fyrefit is not directed to children under 13, and we do not knowingly collect personal information directly from children under 13 through the Services.

If we become aware that personal information from a child under 13 has been collected in circumstances requiring parental consent without appropriate authorization, we will take reasonable steps to delete the information.

If you believe a child has provided personal information to Fyrefit inappropriately, please contact us at support@fyrefitwellnessclub.com.

The Services may contain links to or integrations with websites, platforms, or services operated by third parties.

Those third parties may have their own privacy practices and policies. Fyrefit’s Privacy Policy does not govern services operated independently by third parties.

We encourage users to review the privacy policies of services they choose to access.

California residents may have additional rights concerning their personal information under applicable California privacy laws.

Depending on the law applicable to Fyrefit and the particular processing activity, these rights may include requesting information about personal information we collect, requesting correction or deletion, and receiving information regarding disclosures of personal information.

Fyrefit does not sell personal information.

Requests concerning California privacy rights may be submitted to:

support@fyrefitwellnessclub.com

We will not discriminate against an individual for exercising a privacy right provided by applicable law.

Fyrefit is operated from the United States.

If you access the Services from outside the United States, your information may be transferred to, stored in, or processed in the United States or other countries where Fyrefit or its service providers operate.

Applicable privacy protections may differ from those in your country of residence.

We may update this Privacy Policy periodically to reflect changes to our Services, technology, legal obligations, or privacy practices.

When we make changes, we will update the effective date at the top of this policy. If a change materially affects how we handle personal information, we may provide additional notice where appropriate or required by law.

We encourage users to review this Privacy Policy periodically.

If you have questions, concerns, privacy requests, or requests relating to your personal information, contact:

Fyrefit Wellness Club LLC
Email: support@fyrefitwellnessclub.com
Website: fyrefitwellnessclub.com

© 2026 Fyrefit Wellness Club LLC